My stand showed up with only one of the half dozen hex-screws it needed. I was able to take that screw to a local h/w store and get a half dozen phillips head screws of the same width and depth. First, though, I'd tried to call the company using the provided phone number and kept getting redirected to voicemail boxes which were full, such that I couldn't leave a message.
The stand was very easy to assemble. Took just a few minutes and a screwdriver.
We don't ride our bikes much, so I don't have a lot of experience taking them on or off, but they are quite stable once up.Get more detail about Delta Michelangelo Two-Bike Gravity Stand.
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